88j8 Privacy Policy — How We Protect Your Data

This Privacy Policy ("Policy") describes how 88j8 ("88j8", "we", "us", "our") collects, uses, stores, shares and protects personal information relating to you ("Player", "User", "you") when you access or use the 88j8 website and gaming platform available at 88j8.app. This Policy forms part of the 88j8 Terms and Conditions. By using the 88j8 platform you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy applies to all personal data processed by 88j8 in connection with the provision of the 88j8 platform and services. It covers data collected directly from you, data generated by your use of the platform, and in limited circumstances data received from third parties such as payment processors and identity verification services.

1. Who We Are

88j8 is an online gaming platform operated for the Bangladesh market, accessible at 88j8.app. As the operator of the platform, 88j8 is the data controller responsible for the personal data of its registered players and website visitors. For the purposes of this Policy, 88j8 determines the purposes and means by which personal data is processed.

If you have any questions about this Policy or about how 88j8 handles your personal data, you may contact us at any time using the contact details set out in Section 13 of this Policy. We aim to respond to all data-related enquiries within five business days of receipt.

2. Information We Collect

88j8 collects personal data in several ways: directly from you when you register an account or use the platform, automatically as you browse and play, and in limited cases from trusted third-party partners such as payment providers and KYC verification services. The categories of data we collect are set out below.

3. How We Use Your Information

88j8 processes your personal data only for clearly defined, lawful purposes. We do not process your data for any purpose incompatible with the purposes listed below, and we do not sell your personal data to any third party.

4. Legal Basis for Processing

88j8 processes your personal data only where a lawful basis for processing exists. The legal bases on which we rely are set out below.

5. Sharing Your Information

88j8 does not sell, rent or trade your personal data. We share your personal data only in the limited circumstances described below, and only to the extent necessary for the relevant purpose.

All third parties with whom 88j8 shares personal data are contractually required to handle that data securely and to use it only for the specific purpose for which it was shared. 88j8 does not permit its third-party partners to use your data for their own independent marketing or commercial purposes.

6. Cookies and Tracking Technologies

88j8 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognise you across sessions, keep you logged in securely, and understand how the platform is being used.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies will prevent you from logging into your 88j8 account and using the platform. Non-essential cookies can generally be disabled without affecting your ability to access the platform.

7. Data Security

88j8 implements comprehensive technical and organisational security measures to protect your personal and financial data against unauthorised access, disclosure, alteration or destruction. All data in transit between your device and the 88j8 platform is encrypted using 256-bit SSL/TLS encryption. All stored personal data and financial records are held on secure, access-controlled servers. Access to personal data within 88j8 is restricted on a strict need-to-know basis.

While 88j8 takes all reasonable steps to protect your data, no method of transmission over the internet and no method of electronic storage is 100% secure. If you become aware of any potential unauthorised access to your 88j8 account, you should change your password immediately and contact our support team without delay at [email protected].

8. Data Retention

88j8 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as we are required to retain it under applicable law. Account data and financial transaction records are retained for a minimum of five years following account closure to meet anti-money-laundering and financial record-keeping obligations.

When personal data is no longer required for any lawful purpose, 88j8 will securely delete or anonymise it. Identity verification documents (KYC documents) are retained for a minimum period required by applicable anti-money-laundering law following the end of the customer relationship. Marketing preference data and promotional communications logs are retained only while your account is active or until you withdraw consent.

9. Your Data Protection Rights

As a user of the 88j8 platform, you have a number of rights in relation to your personal data. You may exercise any of these rights by contacting 88j8 support at [email protected]. We will respond to all valid rights requests within a reasonable timeframe, typically within 30 days of receipt.

Please note that some rights are subject to conditions and exceptions under applicable law. For example, the right to erasure does not apply where retention is required by anti-money-laundering or financial record-keeping law. 88j8 will always explain clearly where a right cannot be exercised in full and the reason why.

10. Payment Data and Financial Security

88j8 processes BDT transactions via mobile banking platforms including bKash, Nagad and Rocket, as well as direct bank transfer to partner banks including Dutch-Bangla Bank, City Bank, BRAC Bank and Sonali Bank. All payment method identifiers (mobile banking numbers, bank account numbers) are stored in encrypted form and are accessible only to authorised payment processing staff on a strict need-to-know basis.

88j8 does not store full card numbers or CVV/CVC codes. Where card payments are processed, this is done entirely by PCI-DSS compliant payment processors; 88j8 receives only a tokenised reference. You should never share your mobile banking PIN, bank account password or any one-time password (OTP) with any 88j8 support agent. 88j8 will never ask for these credentials.

11. Children and Minors

The 88j8 platform is strictly restricted to players aged 21 and above. 88j8 does not knowingly collect personal data from any person under the age of 21. If we discover or are notified that personal data has been collected from a minor, we will promptly delete that data and close the associated account. If you believe that a minor has registered on the 88j8 platform, please notify us immediately at [email protected].

12. Changes to This Privacy Policy

88j8 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will provide reasonable notice by posting a notice on the 88j8 website or by sending a notification to your registered email address. The date at the top of this Policy indicates when it was last updated.

We encourage you to review this Privacy Policy periodically to stay informed about how 88j8 protects your data. Your continued use of the 88j8 platform after any amendment to this Policy constitutes your acceptance of the revised Policy. If you do not agree with any amendment, you should close your account and cease using the platform.

13. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or to the way 88j8 handles your personal data, please contact our data privacy team. We are committed to addressing all privacy-related enquiries promptly and transparently.